Privacy Policy

Clariva ("we", "our") operates the website byclariva.com. This Privacy Policy explains how we collect, use and protect our users' personal information, in accordance with applicable US privacy laws, including the California Consumer Privacy Act (CCPA).

Information we collect

We collect the following personal information when you place an order or browse our website:

• First and last name

• Email address

• Shipping and billing address

• Phone number

• Payment information (handled by PCI-DSS certified providers: Stripe, PayPal)

• Browsing data (cookies, IP address, browser), with your consent where required

How we use your information

We use your information to: process and ship your orders; send you communications about your order; handle return or refund requests; send you newsletters and promotional offers (only with your explicit consent); improve our website and services.

Legal basis

We process your information to fulfill our contract with you (your orders), with your consent (marketing communications), and for our legitimate interests (fraud prevention).

Data retention

Order data is kept for as long as required by applicable US tax and accounting laws. Marketing data is deleted on request or after 3 years of inactivity.

Your rights (CCPA)

You have the right to: access your personal information; correct or update it; request its deletion; object to its processing; request a copy of your data; opt out of the sale or sharing of your personal information. To exercise these rights, write to: contact@byclariva.com

Data transfers

Your information may be shared with third-party service providers (Shopify Inc., Stripe, PayPal, shipping carriers) located in the United States or in countries with an adequate level of protection.

Contact

Data controller: Clariva — Email: contact@byclariva.com